How to pack your device.

Pack in this order

1. 01
   Wrap the device

   Use bubble wrap all the way around, corners included.

2. 02
   Use a rigid box

   Add padding on every side so nothing can move inside the box.

3. 03
   Print and attach the label

   Use the label emailed to you and stick it flat on the outside — your job reference is already printed on it, no need to write it on yourself.

Maximum parcel size

Before sealing — a ten-second check

• Remove the case, SIM card and loose accessories.
• Make sure the device cannot move inside the box.
• Keep your proof of posting.

Royal Mail packing guidance

Royal Mail recommends a sturdy box, cushioning on every side, minimal movement and strong tape across every opening. See packaging fragile items and small parcel limits.

Need help before sending?

Email Fixaviour or see the full shipping policy.