Phone repair and data recovery by post across the UK.
A phone or tablet you rely on deserves a careful check. At our Tyneside lab, we investigate difficult faults and explain your options before you decide on further work. Choose the closest service below, or book an assessment and tell us what’s happening.
iPhone repair
iPhone repair for difficult faults
Board-level iPhone repair for dead devices, charging faults, black screens, boot loops, water damage and loss of service.
iPad repair
iPad repair for difficult faults
Specialist iPad diagnosis for no-power faults, backlight problems, water damage, touch faults, Wi-Fi and sound issues.
Phone repair
Phone repair for difficult faults
Help with supported Android and other smartphones that won’t start, charge or show a picture, including liquid damage.
REPAIR BY MODEL
Find your iPhone, iPad or Samsung Galaxy.
Browse model-specific symptoms and assessment routes, including iPhone 16 and 17, iPad Pro and Air models, and Samsung Galaxy S-series and A-series phones.
DATA FIRST
Phone and tablet data recovery
If photos, messages or other files are your priority, choose data recovery. We’ll assess your supported phone or tablet for £35, then explain whether recovery may be possible and what an attempt would cost. You decide whether to go ahead.
BASED IN TYNESIDE · SERVING THE UK
Specialist repair by post across the UK.
You can send your device to our Tyneside lab from anywhere in England, Scotland, Wales or Northern Ireland. Book first and we’ll email your tracked postage label and packing instructions. Our service is by post; there is no walk-in counter.
The £35 assessment includes standard UK tracked postage both ways. We’ll explain what we find in a written report and give you a quote. You decide whether to go ahead. The assessment is non-refundable and counts towards approved work. Read the assessment fee terms and packing instructions, or ask us about your device if you’re unsure where to start.
Start with what you’ve noticed.
Book a £35 assessment and we’ll send your tracked postage label. We’ll explain our findings in writing and give you a quote before you decide on repair. The assessment is non-refundable and counts towards approved work.
Before you send anything
Useful answers for repair customers.
The repair FAQ explains assessment fees, shipping, repair approval, warranty and data recovery. The packing guide covers how to protect a device for its journey to the lab.