iPad screen looks fine, but touch won’t work?
Missed taps or touches you never made can make your iPad hard to use. We’ll check the touch sensor, connections and control circuitry to find out what’s happening before recommending a repair.
The fixed £35 diagnostic covers the assessment described below and both-way UK tracked shipping. If you approve the repair quote, the fee is deducted from that quote. No repair work starts without your approval.
The symptom
How touch faults present
Do any of these sound familiar? Tell us what you’ve noticed:
- No response to touch anywhere on the screen, despite a clear picture
- Ghost touches: taps registering on their own, apps opening unprompted
- Touch works in one region of the screen but not another
- Touch failed after a drop, a screen replacement, or liquid exposure
Likely causes
Where a touch fault actually lives
Digitiser damage
A cracked or delaminated digitiser layer is the simple case — the diagnostic confirms it before you pay for a new one.
Touch connector fault
A dislodged or damaged connector between the digitiser and the board causes exactly this: perfect image, no touch response.
Touch controller IC
The chip that reads the digitiser and reports touches to the board can fail on its own, producing ghost touches or total unresponsiveness.
Corrosion on touch lines
Liquid exposure can corrode the fine touch-sensing lines on the board, causing partial or erratic touch response that gets worse over time.
YOUR ASSESSMENT
What’s included in your £35 assessment.
- Touch-response mapping across the full screen to locate dead or erratic zones
- Digitiser connector inspection under magnification
- Touch controller communication testing against the board
- A written finding on the actual fault and the repair route, priced before approval
We’ll send a written report and quote. You can approve, decline or ask for more time — the fee terms are explained in the FAQ.
Tell us what’s happening. We’ll help with the next step.
You don’t need the technical name for the problem. Book a £35 assessment, tell us what you’ve noticed, and we’ll explain our findings and the cost before you decide on repair.
Common questions
iPad Touch screen repair FAQ
Ghost touches are opening apps on their own. Is that dangerous to leave?
Not dangerous, but worth sending in — the fault tends to worsen and can eventually make the iPad unusable. It's also a good idea to power it off if the ghost touches are triggering purchases or messages you don't want sent.
Is this always a digitiser replacement?
No — that's exactly why diagnosis comes first. Connector and controller faults are common causes of touch problems that a straight digitiser swap won't fix, and the assessment identifies which one you actually have.
Can you assess touch faults after a screen repair elsewhere?
Yes. Book a paid assessment and describe the earlier repair. The screen, digitiser, connectors and board circuitry may need checking; this is a new assessment, not warranty cover for another provider’s work.
Related reading
From the Fixaviour guides library.
BASED IN TYNESIDE · SERVING THE UK
Specialist repair by post across the UK.
You can send your device to our Tyneside lab from anywhere in England, Scotland, Wales or Northern Ireland. Book first and we’ll email your tracked postage label and packing instructions. Our service is by post; there is no walk-in counter.
The £35 assessment includes standard UK tracked postage both ways. We’ll explain what we find in a written report and give you a quote. You decide whether to go ahead. The assessment is non-refundable and counts towards approved work. Read the assessment fee terms and packing instructions, or ask us about your device if you’re unsure where to start.