UK MAIL-IN · Liquid damage

iPad stopped working after a spill?

Liquid can cause problems straight away or after the iPad appears to have recovered. Stop charging it and tell us what happened. We’ll check for damage and explain what may be possible before you decide on any repair.

£35
Fixed diagnostic charge

The fixed £35 diagnostic covers the assessment described below and both-way UK tracked shipping. If you approve the repair quote, the fee is deducted from that quote. No repair work starts without your approval.

Liquid symptoms on iPads

Do any of these sound familiar? Tell us what you’ve noticed:

  • Flashing or looping Apple logo after exposure
  • Touch response gone strange in one region of the screen
  • Charging became unreliable, or the iPad runs unusually warm
  • Worked fine after the spill, then failed days or weeks later

Why iPads are vulnerable

Liquid ingress

Liquid can reach internal connections through openings or damaged areas. External appearance alone does not establish whether the board has been affected.

Steam and ambient moisture

Moisture exposure is useful history, but it does not establish the cause of a fault by itself. Inspection checks for corrosion and affected connections.

Progressive corrosion

Moisture and residue can damage powered connections. Inspection establishes the affected areas and whether cleaning or component repair is appropriate.

Charging through the damage

Continuing to charge a liquid-exposed iPad drives current through wet circuits. Power off and stop charging until it has been inspected.

What’s included in your £35 assessment.

  • Inspection of the affected board and assessment of appropriate cleaning and testing for the device condition
  • Corrosion mapping under magnification, with photos in the findings
  • Post-clean testing of power, charging and touch circuits to find what the liquid took
  • A clear verdict — repair, data-first extraction, or not viable — priced before you decide

We’ll send a written report and quote. You can approve, decline or ask for more time — the fee terms are explained in the FAQ.

NEXT STEP

Tell us what’s happening. We’ll help with the next step.

You don’t need the technical name for the problem. Book a £35 assessment, tell us what you’ve noticed, and we’ll explain our findings and the cost before you decide on repair.

iPad Water damage repair FAQ

My iPad was only near steam, never wet. Can that really be the cause?

Mention steam or moisture exposure when booking, but do not assume it caused the fault. Inspection is needed to establish whether there is internal corrosion and how it relates to the symptoms.

The spill was weeks ago and it worked fine until now. Related?

Very likely. Corrosion is progressive — the delay between exposure and failure is normal, and it is why liquid history is one of the most useful things you can tell us at booking.

Can you save the data on a water-damaged iPad?

Recovery may be possible, but an intact storage chip alone does not guarantee access. Device security, encryption, board condition and stable operation also matter. Select Data recovery when booking if the files are your priority; the assessment establishes the route and risks before a recovery quote.

From the Fixaviour guides library.

BASED IN TYNESIDE · SERVING THE UK

Specialist repair by post across the UK.

You can send your device to our Tyneside lab from anywhere in England, Scotland, Wales or Northern Ireland. Book first and we’ll email your tracked postage label and packing instructions. Our service is by post; there is no walk-in counter.

The £35 assessment includes standard UK tracked postage both ways. We’ll explain what we find in a written report and give you a quote. You decide whether to go ahead. The assessment is non-refundable and counts towards approved work. Read the assessment fee terms and packing instructions, or ask us about your device if you’re unsure where to start.