iPhone showing No Service or unable to connect to Wi-Fi?
Losing your connection can make a working phone difficult to use. Check coverage and account issues with your provider first. If the problem continues, we can check the phone and explain whether a hardware repair may help.
The fixed £35 diagnostic covers the assessment described below and both-way UK tracked shipping. If you approve the repair quote, the fee is deducted from that quote. No repair work starts without your approval.
The symptom
Radio symptoms that point to hardware
Do any of these sound familiar? Tell us what you’ve noticed:
- Permanent No Service or endless Searching, with a known-good SIM
- WiFi toggle greyed out, or Bluetooth unavailable in settings
- No IMEI or modem firmware shown in Settings → General → About
- Signal died after a drop, liquid exposure, or has always been weak since a repair
Likely causes
What breaks the radios
Baseband circuit faults
The cellular modem and its power/communication lines are classic failure points after drops — a missing IMEI is the strong signature.
WiFi module failure
An unavailable Wi-Fi control can be associated with module communication or power problems, but the symptom needs device-specific assessment before a hardware conclusion.
Corrosion on RF paths
Liquid exposure degrades the delicate RF section progressively — weak signal that worsens over months is the classic story.
Board flex and previous repairs
On some models board flex from drops cracks the layered connections under the radio ICs — a fault only board-level rework addresses.
YOUR ASSESSMENT
What’s included in your £35 assessment.
- IMEI and modem-presence checks to separate baseband failure from RF path damage
- Radio power-rail and communication-line testing under magnification
- Antenna path and connector inspection — the honest cheap fix when it applies
- A written finding on repair viability, because some baseband faults are not economical — you will be told that plainly
We’ll send a written report and quote. You can approve, decline or ask for more time — the fee terms are explained in the FAQ.
Tell us what’s happening. We’ll help with the next step.
You don’t need the technical name for the problem. Book a £35 assessment, tell us what you’ve noticed, and we’ll explain our findings and the cost before you decide on repair.
Common questions
iPhone No Service / WiFi repair FAQ
I've already tried a new SIM and a reset. What's left?
A different SIM or a reset does not by itself prove a board fault. Carrier provisioning, coverage, software and antenna connections can still matter. Our assessment checks the device and tests relevant hardware where the symptoms justify it.
Is WiFi greyed out the same fault as No Service?
Cellular service and Wi-Fi use different circuitry, so one symptom does not diagnose the other. Describe both if they occur together. The assessment checks device communication and relevant hardware before naming the fault.
Is this kind of repair always viable?
Not always — some radio faults sit in components that are not economically repairable, and we will say so in the written findings rather than attempt speculative work. The diagnostic fee buys you a straight answer either way.
Related reading
From the Fixaviour guides library.
BASED IN TYNESIDE · SERVING THE UK
Specialist repair by post across the UK.
You can send your device to our Tyneside lab from anywhere in England, Scotland, Wales or Northern Ireland. Book first and we’ll email your tracked postage label and packing instructions. Our service is by post; there is no walk-in counter.
The £35 assessment includes standard UK tracked postage both ways. We’ll explain what we find in a written report and give you a quote. You decide whether to go ahead. The assessment is non-refundable and counts towards approved work. Read the assessment fee terms and packing instructions, or ask us about your device if you’re unsure where to start.