How Fixaviour Warranty Claims Work

How Fixaviour warranty claims work.

If the repaired fault returns, here’s how to check your cover and ask for help. We explain the warranty period, how to start a claim and when postage is charged.

Published by Fixaviour · UK repair guides

What the warranty applies to

The warranty is for the specific fault repaired by Fixaviour. It does not act as blanket cover for every new issue that may happen later.

How a claim starts

Repair documentation includes the warranty details and warranty code, which is used on the warranty claim page to open the claim process quickly. That keeps the flow tied to the real repair record.

Who pays warranty shipping

During the first 30 days, Fixaviour covers warranty shipping both ways. From day 31 to day 90, the customer pays shipping upfront and Fixaviour provides the labels for the route.

What is not covered

New unrelated faults, impact damage, new liquid damage, tampering and recovery-only jobs do not fall under the standard repair warranty route.

WARRANTY / NEXT CHECK COVER OR CLAIM

Need to check an existing repair warranty?

Use the warranty code from your repair report and the original booking email to check cover and start the correct claim route.

Check your warranty →