UK MAIL-IN · RESTARTS · IPHONE 16 PRO

iPhone 16 Pro keeps restarting or stops at the Apple logo?

A phone that restarts after reaching the lock screen needs different checks from one that never finishes starting. We assess the pattern on your iPhone 16 Pro before recommending repair or a data recovery route.

£35
Fixed diagnostic charge

The fixed £35 diagnostic covers the assessment described below and both-way UK tracked shipping. If you approve the repair quote, the fee is deducted from that quote. No repair work starts without your approval.

The timing of each restart is useful evidence

Record whether your iPhone 16 Pro restarts on battery power, with a USB-C cable attached, or only when using a particular function. If it briefly opens Settings, any existing diagnostic logs can help the assessment. Do not erase the device to obtain them. A regular restart interval is a clue, not proof of a specific sensor or chip failure.

For the wider fault pattern, read the iPhone boot-loop diagnosis. If the files matter more than returning the device to daily use, read about data recovery and select Data recovery when booking.

Which restart pattern matches your device?

Tell us how far the phone gets before it starts again:

  • The Apple logo appears repeatedly without reaching the lock screen
  • The phone starts normally, then restarts after a similar interval
  • Restarting began after an update, liquid exposure or another repair

What we check on your iPhone 16 Pro.

  • Observe the boot sequence and review available diagnostic information
  • Check stable battery power and the relevant connected assemblies
  • Investigate board faults where the history and measured behaviour support that route

We’ll explain what we find in writing and quote for the work we can offer. Your options depend on the device’s condition, our test results and the parts available.

Protect the device and the data while deciding.

  • Record an approximate restart interval or a short video on another device
  • Describe recent updates and repairs, including any parts replaced
  • Avoid an erase or restore if the device contains unbacked-up files
MODEL CHECK/ NEXTGET THE FAULT CONFIRMED

Get a clear diagnosis for your iPhone 16 Pro.

Tell us what’s happening with your iPhone 16 Pro. We’ll assess it at our Tyneside lab for £35 and explain your options before you decide on repair.

A restore is not a guaranteed repair

Software and hardware problems can share the same visible restart pattern. The assessment sets out what can be established and whether further work is viable. Tell us at booking if preserving local files is your priority.

iPhone 16 Pro boot loop FAQ

Is a regular restart interval proof of one failed sensor?

No. The interval can guide the investigation, but logs, connections and power behaviour need to agree before a repair is proposed.

Can you assess a phone that started looping after a screen repair?

Yes. Send the repair history and explain whether the symptom existed before the work. We can consider connector and assembly problems as well as board faults.

Will restoring iOS keep my local files?

An erase or restore can remove local data. If you lack a backup, stop before that step and explain the data priority when arranging the assessment.

More help with this fault.

Model information: Apple iPhone 16 Pro specifications. These sources describe the device or manufacturer guidance; the assessment establishes the fault in yours.

BASED IN TYNESIDE · SERVING THE UK

Specialist repair by post across the UK.

You can send your device to our Tyneside lab from anywhere in England, Scotland, Wales or Northern Ireland. Book first and we’ll email your tracked postage label and packing instructions. Our service is by post; there is no walk-in counter.

The £35 assessment includes standard UK tracked postage both ways. We’ll explain what we find in a written report and give you a quote. You decide whether to go ahead. The assessment is non-refundable and counts towards approved work. Read the assessment fee terms and packing instructions, or ask us about your device if you’re unsure where to start.