iPhone 11 water damage repair before corrosion spreads.
If your iPhone 11 has been wet, it can develop problems even after it seems to recover. Stop charging it and tell us what happened. We’ll check the damage and explain the repair options before you decide.
The fixed £35 diagnostic covers the assessment described below and both-way UK tracked shipping. If you approve the repair quote, the fee is deducted from that quote. No repair work starts without your approval.
Model-specific context
Liquid exposure on an iPhone 11
The iPhone 11 uses a Lightning connector and an LCD display. After a spill, charging and screen problems may need separate checks; an image fault alone does not show how far liquid has travelled. Tell us whether the device was powered or charging when it got wet and whether it continued working afterwards.
For the wider fault pattern, read the iPhone water-damage repair. If the files matter more than returning the device to daily use, read about data recovery and select Data recovery when booking.
The symptom
What an iPhone 11 water-damage fault can look like
The liquid type, timing and change in behaviour all help narrow the assessment:
- The phone died immediately, or stopped working days after getting wet
- Charging became intermittent, slow or stopped altogether
- The display flickers, dims, shows ghost touches or stays black
- The phone heats up or drains unusually quickly after exposure
What the diagnostic checks
What we check on your iPhone 11.
- Inspect the board, connectors and affected areas for corrosion and residue
- Check the charging and power paths after the device condition is understood
- Separate a display or connector fault from a deeper board-level failure
- Write a repair, recovery or not-viable finding before any quoted work
We’ll explain what we find in writing and quote for the work we can offer. Your options depend on the device’s condition, our test results and the parts available.
The exposure timeline helps plan the inspection
Describe the liquid, the approximate time of exposure and whether the phone was charging or switched on. Include symptoms that later disappeared as well as those that remain. Temporary improvement does not establish that residue has gone, and a failed screen does not show every area reached by liquid.
Decide whether daily use or file access matters most
If the phone holds the only copy of important files, put that in the booking and choose Data recovery. A route that permits access to files may differ from a repair suitable for daily use. Existing backups, previous cleaning attempts and security access all affect what needs to be established during assessment.
Before you post it
Protect the device and the data while deciding.
- Power the phone off and do not keep charging or repeatedly restarting it
- Note what liquid reached the device and when the symptoms changed
- Do not place a damaged or swollen battery in the parcel; contact support first
Get a clear diagnosis for your iPhone 11.
Tell us what’s happening with your iPhone 11. We’ll assess it at our Tyneside lab for £35 and explain your options before you decide on repair.
What the assessment can and cannot confirm
Cleaning can stop further contamination, but it cannot reverse every damaged pad, component or layer. Data recovery may be possible when files matter more than returning the phone to daily use, but encryption, security and board condition still determine the route.
Common questions
iPhone 11 water damage FAQ
My iPhone 11 still works after getting wet. Should I wait?
No. A phone can appear normal while residue continues to affect powered circuits. Stop charging if liquid exposure is suspected and contact support with the liquid type and current symptoms.
Can you recover data from a water-damaged iPhone 11?
Possibly, depending on the board condition, device security and whether stable access can be restored. Select Data recovery when booking if the files are the priority; the assessment establishes the route before a recovery quote.
Is rice a safe way to dry the phone?
Rice does not remove residue or corrosion. Power the device off, avoid charging it and send a clear description of the exposure so the correct assessment can be planned.
Related services and guides
More help with this fault.
BASED IN TYNESIDE · SERVING THE UK
Specialist repair by post across the UK.
You can send your device to our Tyneside lab from anywhere in England, Scotland, Wales or Northern Ireland. Book first and we’ll email your tracked postage label and packing instructions. Our service is by post; there is no walk-in counter.
The £35 assessment includes standard UK tracked postage both ways. We’ll explain what we find in a written report and give you a quote. You decide whether to go ahead. The assessment is non-refundable and counts towards approved work. Read the assessment fee terms and packing instructions, or ask us about your device if you’re unsure where to start.